Privacy Policy
How borrower, user, loan, payment, and system activity information is handled.
1. Information We Collect
The system may collect and store information needed for lending operations, including borrower name, contact number, address, occupation, income details, valid ID information, emergency contact, borrower photo, loan applications, payment records, and audit logs.
2. Purpose of Processing
Personal information is processed for legitimate lending operations, borrower verification, loan assessment, payment collection, reporting, account management, system security, audit trail, and legal or regulatory compliance.
3. Sensitive and Identification Data
Valid ID details, borrower photos, income details, and similar records must be handled carefully. Access should be limited to authorized personnel who need the information for official business purposes.
4. Data Sharing
Information should not be shared outside the authorized business process unless required by law, approved by management, or necessary for services such as hosting, backup, maintenance, or legally authorized reporting.
5. Data Security
The system includes security controls such as password hashing, session protection, role access, CSRF protection, prepared statements, file validation, login rate limiting, audit logs, and access restrictions. Users must also keep their accounts secure.
6. Data Retention
Borrower, loan, payment, and audit records may be retained as long as necessary for business operations, legal compliance, accounting, dispute handling, and reporting. Records should be archived or deleted based on company policy and applicable law.
7. Data Subject Rights
Individuals may request access, correction, deletion, or clarification regarding their personal information, subject to business, legal, accounting, and security requirements.
8. Cookies and Local Storage
The system uses necessary cookies and browser storage for login sessions, security, preferences, and cookie consent choices. See the Cookie Policy for more information.
9. Contact
For privacy-related concerns, contact the system administrator or business data protection contact designated by your organization.
10. Updates to this Policy
This Privacy Policy may be updated when features, security controls, or legal requirements change.